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Esraa Aburumman

Senior ERP Consultant | Business Process

Jordan, Amman

Profile summary

Strategic Senior ERP Consultant with 16 years shaping business process outcomes across 6 organizations. Known for full-cycle enterprise resource planning implementations and support governance with multi-platform consulting strengths. Committed to aligning technical delivery with executive stakeholder requirements for sustainable platform operations.

Career highlights

ERP Implementation Delivery: Executed full-cycle enterprise resource planning implementations across finance, supply chain, and manufacturing while translating business requirements into functional system designs.

Support Governance And Training: Directed support governance for over 1,000 annual incidents while maintaining service level agreement compliance above 95 percent and facilitating global training sessions.

Professional Certifications: Earned multiple credentials including Microsoft Dynamics 365 Business Central Functional Consultant and Managing Microsoft Dynamics Implementations certifications.

Key skills

TechnicalERP & Digital Transformation Digital Transformation Strategy
ProfessionalERP Program & Product Ownership Global Functional Governance Multi-Platform ERP Consulting ERP Roadmap Planning Implementation & Delivery Solution Design End-to-End System Implementation SIT/UAT & Deployment Management System Integration & Data Migration Custom Solution Development Business & Stakeholder Mgmt Executive & Cross-Functional Stakeholder Alignment Global Regional & Local Requirements Gathering & Solution Design Stakeholder Management Business Process Consulting Strategy Planning

Professional experience

Senior ERP & Business Process ConsultantJan 2010 - Jan 2019
Q Solutions / Alpha People Middle East / Business Consult / Toyota JordanJordan

Shaped enterprise resource planning strategy and steered multi-module platform operations across client organizations, serving as the primary liaison between executive stakeholders and technical delivery teams.

  • Executed full-cycle enterprise resource planning implementations across finance, supply chain, and manufacturing.
  • Translated business requirements into functional system designs across Microsoft Dynamics NAV, Epicor, and Infor platforms.
  • Conducted training sessions and pre-sales demonstrations to support user adoption and system proficiency.
  • Collaborated with clients to adopt industry best practices and solve complex operational challenges.
SAFe Scrum Master course
SAFe Scrum Master course
PMP Training
PM Zone
Train of Trainers (TOT)
Train of Trainers (TOT)
MBA in Practice
MBA in Practice
Global Product OwnerAug 2019 - Present
SupportDigital Transformation & ERP Regional
  • Managed support governance for over 1,000 annual incidents while maintaining SLA compliance above 95 percent.
  • Executed multi-level global training sessions and onboarding programs reaching over 1,000 users across IRIS and ERP processes in 2019.

Projects

Saudi Jawahir Trading Co.

Implemented and customized ERP processes across Finance, Supply Chain, Sales, and Inventory.

Microsoft Dynamics NAV
Munch Bakery Co.

Delivered end-to-end ERP implementation covering Manufacturing, Inventory, Procurement, and Finance.

Microsoft Dynamics NAV
Al-Jazeerah Shopping Center

Provided ERP implementation and consulting for Sales, Inventory, Purchasing, and Finance operations.

Microsoft Dynamics NAV LS Retail
Intermediate Petrochemicals (IPI)

Led ERP re-implementation across Manufacturing, Supply Chain, and Finance.

Microsoft Dynamics NAV
Al-Faiha Engineering Products

Supported ERP implementation and optimization across Manufacturing, Supply Chain, and Finance.

Epicor
Central Trade & Auto (Toyota)

Health check assessment for Infor M3 ERP project.

Infor M3

Education

Master's DegreeJan 2016
University of Jordan

Industrial Engineering - Management

  • Jordan, 2016
Bachelor's DegreeJan 2010
Al-Balqa' Applied University

Computer Systems Engineering

  • Jordan, 2010

Certifications

Microsoft Dynamics 365 Business Central Functional Consultant (MB-800)Microsoft
Managing Microsoft Dynamics Implementations (MB5-858)Microsoft
Microsoft Dynamics NAV C/SIDEMicrosoft

Languages

Arabic · Native

English · Fluent